ibex. is seeking a Data Specialist to join our Global Reporting & Analytics team.

• Reporting and analysis of the operational activity data from revenue and direct labor cost perspective for all current clients in ibex.
• Adhoc reporting of data pivotal to the business owners.
• Collecting, cleaning, and interpreting data sets in order to answer a question or solve a problem.
• Managing team entrusted with various data scrubbing, managing and reporting tasks and making sure quality and accuracy is being met.
• Basic SQL based tasks; querying data, uploading and managing data and tables.

• Bachelor's degree in Computer Science, IT or relevant discipline
• 1+ years of experience
• Strong interpersonal, verbal and written communication skills
• Strong analytical and problem solving skills
• Build data models using Power Query
• Proficiency in Microsoft technologies especially Microsoft Excel and Outlook
• Experience in SQL querying; should have basic understanding of SQL
• Support ad-hoc reporting and data analysis requests from various departments
• Good reasoning abilities, troubleshooting & sound judgment skills
• Tactful, mature, flexible, people-oriented
• Ability to create a harmonious team environment and interact respectfully in a calm and professional manner